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See real customer feedbackShared with permission · Chinese originals with English translation · Results vary →
Free shipping
in Malaysia
in Malaysia
Order by 3pm
ships same day
ships same day
SGS heavy-metal
tested
tested
Every day: wash twice with the Shampoo. On the second wash, massage your scalp for 1 minute, then rinse. After washing, spray Scalp Essence on your scalp and massage with your fingertips for about 30 seconds. No need to rinse.
Once a week: do a salon-style deep scalp treatment at home. See "The LAB 11 Ritual" below.
It adds only about 2 minutes to your usual hair wash.
Once a week: do a salon-style deep scalp treatment at home. See "The LAB 11 Ritual" below.
It adds only about 2 minutes to your usual hair wash.
SET A (1 Shampoo + 1 Scalp Essence): you want to try the wash feel and see how your scalp feels first.
SET B (2 Shampoo + 2 Scalp Essence): you are serious about hair fall. Saves RM222 vs buying separately.
SET C (adds 2 Soft Mask): besides hair fall, your hair is also dry and frizzy.
SET B (2 Shampoo + 2 Scalp Essence): you are serious about hair fall. Saves RM222 vs buying separately.
SET C (adds 2 Soft Mask): besides hair fall, your hair is also dry and frizzy.
Red Clover extract (Canada): our core scalp care ingredient.
Watercress + Indian Cress (France): KGF +107%* in an in-vitro test of the raw ingredient.
Marine Glycogen (Spain): gives scalp cells energy.
No SLS / SLES, no parabens, no mineral oil. Passed heavy-metal testing. Contains Ecocert-certified ingredients.
*In-vitro data for the raw ingredient (2.5% Cressatine). It does not show the effect of the finished product on people. Results vary from person to person.
Watercress + Indian Cress (France): KGF +107%* in an in-vitro test of the raw ingredient.
Marine Glycogen (Spain): gives scalp cells energy.
No SLS / SLES, no parabens, no mineral oil. Passed heavy-metal testing. Contains Ecocert-certified ingredients.
*In-vitro data for the raw ingredient (2.5% Cressatine). It does not show the effect of the finished product on people. Results vary from person to person.
Free shipping across Malaysia. Orders placed by 3pm ship the same day by Ninja Van, with a tracking number. West Malaysia: about 3–5 working days. East Malaysia: about 7–10 working days.
Payment: Touch 'n Go, GrabPay, ShopeePay, DuitNow QR, FPX online banking, VISA / Mastercard, or cash on delivery (COD).
Payment: Touch 'n Go, GrabPay, ShopeePay, DuitNow QR, FPX online banking, VISA / Mastercard, or cash on delivery (COD).
TNGGrabPayShopeePayDuitNowFPXVISAMastercardCOD
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Real Results
They were not sure at first, either.
“Used it for a whole year — hair isn’t as oily.”Customer feedback excerpt · Translated from Chinese
“And my hair isn’t falling as badly anymore.”Customer feedback excerpt · Translated from Chinese
Real customers, shared with permission. Original photos and messages are kept; English translations are as close to word-for-word as possible. Headlines were added by LAB 11. Individual experience. Results vary.
Real Videos
Real people. Real products.
Customer videos in Chinese (Mandarin). Shared with permission.
The Founder
The salon way,
brought home.
Developed by Derick Ooi, founder of the 25-salon Hairstory chain
“Hairstylists see real scalps every day.
They know best
what works and what doesn’t.”
From the team behind Hairstory’s 25 salons in Malaysia
Why LAB 11
- 25 salons — developed by Derick Ooi, founder of the Hairstory chain
- 30,000+ sets sold
- Since 2018 — LAB 11 International Sdn Bhd
- Ecocert-certified ingredients
Why It Works
It starts at the scalp, not the hair.
CleanseClears oil build-up around the follicles
FeedEssence goes straight to the roots
SteadyKeeps your scalp balanced daily—— The LAB 11 Ritual
A step regular shampoos are not made for
Once a week, a salon-style
deep scalp treatment at home.
A regular shampoo only washes the surface of your hair. LAB 11 Shampoo is specially designed so you can get close to a salon-level deep scalp cleanse at home, once a week. Results come not only from the ingredients, but also from the right routine.
1Before washing, part your hair into sections while hair and scalp are dry
2Apply about 8–10 pumps of shampoo directly along each parting and onto the scalp
3Massage gently with your fingertips so the shampoo covers your whole scalp
4Leave it on for about 10 minutes
5Add a little water, work up a lather, massage a little more, then rinse well
6Then wash a 2nd time as usual with a small amount of shampoo
The Detail
A salon-grade formula, in a bottle.
Shampoo alone is not enough.
The LAB 11 system (Shampoo + Soft Mask + Scalp Essence) vs a regular shampoo:
- Essence applied directly to the scalp
- A weekly salon-style deep scalp treatment
- Developed by a salon founder
- No SLS · No parabens
—— Lab Data
Others ask you to “trust” them.
We show you the numbers.
How LAB 11’s core raw ingredient (with Red Clover extract) performed in the supplier’s ex-vivo test:
Measured: hair follicle elongation, ex vivo. LAB 11 is a non-medicated daily care product; experiences differ, so keep using it and observe.
*Ex-vivo data from the raw-ingredient supplier. It does not show the effect of the finished LAB 11 product on people, and it is not a hair growth speed.
Formulation
4 ingredients, each with one job.
Red Clover
Watercress + Indian Cress
Marine Glycogen
Argan OilResults vary from person to person
What to Expect
Give your scalp time.
1–2 weeksScalp feels fresher
1–2 monthsWatch your hair fall
3–4 monthsCompare parting photos
Take a photo of your parting from the same angle every week. It is the most accurate way to compare.
FAQ
Questions
Most people first feel a fresher scalp in weeks 1–2. Hair fall and volume follow the hair growth cycle, so give it about 3–4 months to observe. It is faster for some people and slower for others.
SET B has 2 Shampoo + 2 Scalp Essence. The same amount bought separately costs RM580. SET B is RM358, so you save RM222. Want to try first? Start with SET A at RM188.
Shampoo: wash twice every day. On the second wash, massage your scalp for about 1 minute, then rinse.
Scalp Essence: towel-dry until half dry, part your hair and spray onto the scalp. Massage with your fingertips for about 30 seconds. No need to rinse. Use morning and night.
Soft Mask (SET C): after shampooing, squeeze out the water, apply from mid-lengths to ends, leave on for a short while, then rinse. Do not apply on the scalp.
Scalp Essence: towel-dry until half dry, part your hair and spray onto the scalp. Massage with your fingertips for about 30 seconds. No need to rinse. Use morning and night.
Soft Mask (SET C): after shampooing, squeeze out the water, apply from mid-lengths to ends, leave on for a short while, then rinse. Do not apply on the scalp.
Once a week, a salon-style deep scalp treatment at home:
① Before washing, part your hair into sections while hair and scalp are dry
② Apply about 8–10 pumps of shampoo along each parting and onto the scalp
③ Massage gently with your fingertips so the shampoo covers the whole scalp
④ Leave on for about 10 minutes
⑤ Add a little water, lather, massage a little, then rinse
⑥ Wash a 2nd time as usual with a small amount of shampoo
Then spray Scalp Essence as usual.
① Before washing, part your hair into sections while hair and scalp are dry
② Apply about 8–10 pumps of shampoo along each parting and onto the scalp
③ Massage gently with your fingertips so the shampoo covers the whole scalp
④ Leave on for about 10 minutes
⑤ Add a little water, lather, massage a little, then rinse
⑥ Wash a 2nd time as usual with a small amount of shampoo
Then spray Scalp Essence as usual.
All hair types. Oily, dry, fine, coloured or permed hair can all use it, the same way.
With the suggested use (essence morning and night): 1 Scalp Essence lasts about 1 month, 1 Shampoo about 1–2 months, 1 Soft Mask about 1–2 months. So the essence in SET A lasts about 1 month, and in SET B and SET C about 2 months.
Yes. You can use it during pregnancy and after giving birth. The formula has no SLS / SLES, no parabens, no mineral oil, and passed heavy-metal testing.
Yes. The formula is gentle, with no SLS / SLES and no parabens. If your scalp is very sensitive, try it on a small area first.
Yes. It is for both men and women, used the same way.
TNG, GrabPay, ShopeePay, DuitNow QR, FPX, VISA / Mastercard, or cash on delivery. Free shipping across Malaysia. Orders by 3pm ship the same day. West Malaysia: about 3–5 working days. East Malaysia: about 7–10 working days.
More
More Products
LAB 11 INTERNATIONAL
Developed by Derick Ooi, founder of the 25-salon Hairstory chain
LAB 11 INTERNATIONAL SDN BHD · SSM 201801026730 (1288754-D)
17 Tingkat Permai, Taman Brown, Gelugor, 11700 Penang
Customer service WhatsApp 6016-413 9786 · Daily 9am–8pm
© 2026 LAB 11 LUXE · Results vary from person to person
17 Tingkat Permai, Taman Brown, Gelugor, 11700 Penang
Customer service WhatsApp 6016-413 9786 · Daily 9am–8pm
© 2026 LAB 11 LUXE · Results vary from person to person
