物流政策

LAB11 INTERNATIONAL SDN. BHD.

• Free shipping: We offer free shipping across Malaysia (West & East Malaysia).
• Order processing: Orders are processed within 1–2 business days after payment is confirmed.
• Estimated delivery: West Malaysia 2–4 business days; East Malaysia 4–7 business days after dispatch.
• Tracking: A tracking number will be shared via email or WhatsApp once your order ships.
• Delays: Delivery may take longer during peak periods, public holidays, or due to courier delays beyond our control.
• Incorrect address: Please ensure your delivery address is complete and correct. Parcels returned due to an incorrect or incomplete address may incur a re-delivery fee.
• Contact: lab11international@gmail.com ／ WhatsApp +6016-413 9786.