服务条款

LAB11 INTERNATIONAL SDN. BHD. (Registration No. 201801026730 / 1288754-D) operates this online store.

• Products & pricing: All prices are in Malaysian Ringgit (MYR) and include applicable taxes unless stated otherwise. Prices and availability may change at any time.
• Orders: An order is confirmed once payment is received. We may cancel any order due to stock issues or suspected fraud, with a full refund issued.
• Payment: Processed securely via our licensed partner (Billplz) — FPX, card, e-wallet, and DuitNow QR. We do not store your full card or banking details.
• Shipping: Free shipping within Malaysia (West & East). Estimated delivery after payment confirmation.
• Results disclaimer: LAB 11 products support hair and scalp health. Individual results may vary and no specific outcome is guaranteed.
• Limitation of liability: To the extent permitted by law, LAB 11 is not liable for indirect or consequential losses arising from use of our products or website.
• Governing law: These terms are governed by the laws of Malaysia.
• Contact: LAB11 INTERNATIONAL SDN. BHD., 17, Tingkat Permai, Gelugor, 11700 Pulau Pinang, Malaysia. Email: lab11international@gmail.com. WhatsApp: +6016-413 9786.